One Dios: The Ultimate Service Request Platform

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OneDios is a service request system designed to streamline complaint registration for items including household appliances and gadgets. Users of the app can quickly—within 60 seconds for fresh requests and 30 seconds for recurrent ones—enter service or repair requests. Users may also simply enter warranty cards and invoices straight through the app.
Established in 2019, the platform combining service requests for different companies seeks to reduce time for consumers.

One Dios At Shark Tank India Season 4 (Image: Sony LIV)

Company Name: One Dios

Founder: Nitin Chawla

Product: Request Booking Platform

Highlights:

1. For new problems, quick service or repair requests let consumers send in under 60 seconds; for repeat requests, 30 seconds.
2. Users may quickly access warranty cards and product invoices by immediately uploading them straight via the app.
3. The software helps consumers to manage several items in one location by grouping servicing needs for multiple brands.
4. Time-saving efforts seek to simplify the customer service process by cutting the time spent recording complaints or service requests.
5. 2019 saw founding: Designed by Nitin Chawla, OneDios was meant to handle the complexity of managing several brands and service providers.
6. OneDios proposed on Shark Tank India Season 4 looking for ₹75 lakhs for a 1.5% equity share but did not get funding because of shark worries.

OneDios founder Nitin Chawla presenting the service request platform (Image: Sony LIV)

Pitch Details

Ask: ₹75 Lakhs for 1.5% Equity (Valuation: ₹25 crores)

Deal: After negotiations, deal couldn’t happen

Investors: No deal

Conclusion:

OneDios offers a possible way to speed up and simplify the process of requesting services for different goods. Its fast submission method, capacity to upload warranty cards and invoices, and multi-brand support give consumers who find it difficult to handle the complexity of managing customer service across several firms great value.
Though the platform’s intricacy and scalability worried the sharks, so even with its promise Shark Tank India did not attract funding. OneDios offers a time-saving and handy service, but to show its long-term viability it will have to change its strategy and win more acceptability on the market. OneDios proposed on Shark Tank India Season 4 looking for ₹75 lakh for a 1.5% equity share but did not get funding because of shark worries.

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